# Kore.ai Docs > Kore.ai Product Documentation ## Docs - [Kore.ai Product Documentation](https://koreai-content-gov.mintlify.site/home.md): Build and deploy AI agents at enterprise scale — quickly, securely, and flexibly. - [Agent Platform Overview](https://koreai-content-gov.mintlify.site/agent-platform/index.md): An AI-native platform to build, run, and govern programmable agent systems at enterprise scale. - [Agent Blueprint Language (ABL)](https://koreai-content-gov.mintlify.site/agent-platform/abl.md) - [Arch AI](https://koreai-content-gov.mintlify.site/agent-platform/arch-ai.md) - [Dual-Brain Architecture](https://koreai-content-gov.mintlify.site/agent-platform/dual-brain-architecture.md) - [Building Blocks](https://koreai-content-gov.mintlify.site/agent-platform/concepts.md) - [Quick Start Guide](https://koreai-content-gov.mintlify.site/agent-platform/getting-started.md) - [Quick Start Tutorials](https://koreai-content-gov.mintlify.site/agent-platform/tutorials.md) - [Create and Manage Projects](https://koreai-content-gov.mintlify.site/agent-platform/projects.md) - [Create Agents](https://koreai-content-gov.mintlify.site/agent-platform/create-agents.md) - [Multi-Agent Orchestration](https://koreai-content-gov.mintlify.site/agent-platform/orchestrate.md) - [Workflows](https://koreai-content-gov.mintlify.site/agent-platform/workflows.md) - [Knowledge Bases and Knowledge Tools](https://koreai-content-gov.mintlify.site/agent-platform/knowledge.md) - [Tools Overview](https://koreai-content-gov.mintlify.site/agent-platform/tools-overview.md) - [Code Tools](https://koreai-content-gov.mintlify.site/agent-platform/tools/code.md) - [HTTP Tools](https://koreai-content-gov.mintlify.site/agent-platform/tools/http.md) - [MCP Tools](https://koreai-content-gov.mintlify.site/agent-platform/tools/mcp.md) - [Actions](https://koreai-content-gov.mintlify.site/agent-platform/tools/actions.md) - [WSDL Repository](https://koreai-content-gov.mintlify.site/agent-platform/tools/wsdl-repo.md) - [Memory and State](https://koreai-content-gov.mintlify.site/agent-platform/memory-and-state.md) - [Gather Data from Users](https://koreai-content-gov.mintlify.site/agent-platform/gather-data.md) - [Prompt Library](https://koreai-content-gov.mintlify.site/agent-platform/prompts.md) - [Kore SmartAssist integration guide](https://koreai-content-gov.mintlify.site/agent-platform/integrations/smartassist.md) - [Test Agents](https://koreai-content-gov.mintlify.site/agent-platform/testing.md) - [Evaluations](https://koreai-content-gov.mintlify.site/agent-platform/evals.md) - [Optimize with Arch AI](https://koreai-content-gov.mintlify.site/agent-platform/optimize.md) - [Safety and Guardrails](https://koreai-content-gov.mintlify.site/agent-platform/safety-and-guardrails.md) - [PII Protection](https://koreai-content-gov.mintlify.site/agent-platform/pii-protection.md) - [Deploy Agents](https://koreai-content-gov.mintlify.site/agent-platform/deployment.md) - [Inbox](https://koreai-content-gov.mintlify.site/agent-platform/inbox.md) - [Transfer Sessions](https://koreai-content-gov.mintlify.site/agent-platform/transfer-sessions.md) - [External Agent](https://koreai-content-gov.mintlify.site/agent-platform/external-agent.md) - [Agent Runtime](https://koreai-content-gov.mintlify.site/agent-platform/runtime.md) - [Analytics and Insights Overview](https://koreai-content-gov.mintlify.site/agent-platform/analytics-and-insights.md) - [Usage Insights](https://koreai-content-gov.mintlify.site/agent-platform/analytics-insights/executive-dashboard-usage.md) - [Quality Insights](https://koreai-content-gov.mintlify.site/agent-platform/analytics-insights/performance-quality.md) - [Customer Voice](https://koreai-content-gov.mintlify.site/agent-platform/analytics-insights/customer-voice.md) - [Voice Analytics](https://koreai-content-gov.mintlify.site/agent-platform/analytics-insights/voice-analytics.md) - [Agent Transfer](https://koreai-content-gov.mintlify.site/agent-platform/analytics-insights/agent-transfer.md) - [Custom Dashboards](https://koreai-content-gov.mintlify.site/agent-platform/analytics-insights/custom-dashboards.md) - [Analytics Pipelines](https://koreai-content-gov.mintlify.site/agent-platform/analytics-insights/analytics-pipelines.md) - [Analytics Explorer](https://koreai-content-gov.mintlify.site/agent-platform/analytics-insights/analytics-explorer.md) - [Frequently Asked Questions](https://koreai-content-gov.mintlify.site/agent-platform/faq.md) - [Glossary](https://koreai-content-gov.mintlify.site/agent-platform/glossary.md) - [ABL Overview](https://koreai-content-gov.mintlify.site/agent-platform/abl-reference/language-overview.md) - [ABL Programming and Scripting Constructs](https://koreai-content-gov.mintlify.site/agent-platform/abl-reference/scripting-constructs.md) - [Agent Declaration](https://koreai-content-gov.mintlify.site/agent-platform/abl-reference/agent-declaration.md) - [Multi-Agent and Supervisor](https://koreai-content-gov.mintlify.site/agent-platform/abl-reference/multi-agent-and-supervisor.md) - [Behavior profiles](https://koreai-content-gov.mintlify.site/agent-platform/abl-reference/behavior-profiles.md) - [FLOW (structured execution steps)](https://koreai-content-gov.mintlify.site/agent-platform/abl-reference/flow.md) - [Tools](https://koreai-content-gov.mintlify.site/agent-platform/abl-reference/tools.md) - [GATHER (information collection)](https://koreai-content-gov.mintlify.site/agent-platform/abl-reference/gather.md) - [Memory and Constraints](https://koreai-content-gov.mintlify.site/agent-platform/abl-reference/memory-and-constraints.md) - [Guardrails](https://koreai-content-gov.mintlify.site/agent-platform/abl-reference/guardrails.md) - [NLU (Natural Language Understanding)](https://koreai-content-gov.mintlify.site/agent-platform/abl-reference/nlu.md) - [Data Types and Utilities](https://koreai-content-gov.mintlify.site/agent-platform/abl-reference/data-types-and-utilities.md) - [Rich Content and Expressions](https://koreai-content-gov.mintlify.site/agent-platform/abl-reference/rich-content-and-expressions.md) - [Lifecycle and Hooks](https://koreai-content-gov.mintlify.site/agent-platform/abl-reference/lifecycle-and-hooks.md) - [Build with Arch Using MCP](https://koreai-content-gov.mintlify.site/agent-platform/mcp-server.md) - [Build with Arch Using MCP](https://koreai-content-gov.mintlify.site/agent-platform/use-mcp-server.md) - [Build with Arch Using CLI](https://koreai-content-gov.mintlify.site/agent-platform/cli1.md) - [Build with Arch Using CLI](https://koreai-content-gov.mintlify.site/agent-platform/cli2.md) - [Agent Platform Web SDK Overview](https://koreai-content-gov.mintlify.site/agent-platform/sdks.md) - [Send a message to a deployed agent](https://koreai-content-gov.mintlify.site/api-reference/conversation/send-a-message-to-a-deployed-agent.md): Deployment-scoped agent chat. Creates a session on first call or continues one via sessionId. Project and agent are resolved from the URL. - [One-shot completion via a deployed agent](https://koreai-content-gov.mintlify.site/api-reference/conversation/one-shot-completion-via-a-deployed-agent.md): Single-turn LLM completion against the deployed agent model. - [Stream a deployed agent response (SSE)](https://koreai-content-gov.mintlify.site/api-reference/conversation/stream-a-deployed-agent-response-sse.md): Same as the chat route, streamed over Server-Sent Events (token deltas + trace events). - [Workspace and Team Settings](https://koreai-content-gov.mintlify.site/agent-platform/administration/workspace-and-team.md) - [AI Configuration](https://koreai-content-gov.mintlify.site/agent-platform/administration/ai-configuration.md): Configure LLM providers, model catalog, Arch settings, voice services, guardrails, and auth profiles. - [Project Settings Overview](https://koreai-content-gov.mintlify.site/agent-platform/administration/project-settings-overview.md) - [General Settings](https://koreai-content-gov.mintlify.site/agent-platform/administration/general-settings.md) - [Integrations Settings](https://koreai-content-gov.mintlify.site/agent-platform/administration/integrations-settings.md) - [Agent Behavior Settings](https://koreai-content-gov.mintlify.site/agent-platform/administration/agent-behavior-settings.md) - [Security and Observability Settings](https://koreai-content-gov.mintlify.site/agent-platform/administration/security-observability-settings.md) - [Catalog Settings](https://koreai-content-gov.mintlify.site/agent-platform/administration/catalog-settings.md) - [Advanced Settings](https://koreai-content-gov.mintlify.site/agent-platform/administration/advanced-settings.md) - [Workspace Analytics](https://koreai-content-gov.mintlify.site/agent-platform/administration/workspace-analytics.md) - [Workspace Account](https://koreai-content-gov.mintlify.site/agent-platform/administration/workspace-account.md) - [Agent Platform Release Notes](https://koreai-content-gov.mintlify.site/agent-platform/release-notes/recent-updates2.md): Know the latest platform updates, new and enhanced features, and bug fixes. - [Channels](https://koreai-content-gov.mintlify.site/agent-platform/channels.md) - [Genesys Open Messaging](https://koreai-content-gov.mintlify.site/agent-platform/channels/set-up-genesys-open-messaging.md) - [Microsoft Teams](https://koreai-content-gov.mintlify.site/agent-platform/channels/set-up-ms-teams-copilot.md) - [Set up Web SDK Channel](https://koreai-content-gov.mintlify.site/agent-platform/channels/set-up-web-sdk-channel.md) - [Voice Channels](https://koreai-content-gov.mintlify.site/agent-platform/channels/voice.md) - [Confluence Cloud Connector](https://koreai-content-gov.mintlify.site/agent-platform/connectors/confluence.md) - [Custom HTTP Connector](https://koreai-content-gov.mintlify.site/agent-platform/connectors/custom-connector.md) - [Google Drive Connector](https://koreai-content-gov.mintlify.site/agent-platform/connectors/googledrive.md) - [ServiceNow Connector](https://koreai-content-gov.mintlify.site/agent-platform/connectors/servicenow.md) - [SFTP Connector](https://koreai-content-gov.mintlify.site/agent-platform/connectors/sftp.md) - [SharePoint Connector](https://koreai-content-gov.mintlify.site/agent-platform/connectors/sharepoint.md) - [DTMF Support in Artemis Voice Agents](https://koreai-content-gov.mintlify.site/agent-platform/dtmf-support.md) - [Creating Voice Agents](https://koreai-content-gov.mintlify.site/agent-platform/enable-voice.md) - [Escalation to Human Agent from an Agent](https://koreai-content-gov.mintlify.site/agent-platform/escalate.md) - [External API Call at Conversation Startup](https://koreai-content-gov.mintlify.site/agent-platform/faq/external-api-call-on-start.md) - [Receiving and Using Incoming SIP Headers in Voice Agents](https://koreai-content-gov.mintlify.site/agent-platform/handle-incoming-sip-headers.md) - [Human-in-the-loop Workflows](https://koreai-content-gov.mintlify.site/agent-platform/human-in-the-loop.md) - [Agent Platform Release Notes](https://koreai-content-gov.mintlify.site/agent-platform/release-notes/recent-updates.md) - [Sending Custom SIP Headers on Voice Transfers](https://koreai-content-gov.mintlify.site/agent-platform/sending-custom-sip-headers.md) - [Supported AI Models](https://koreai-content-gov.mintlify.site/agent-platform/supported-models.md) - [Add Structured Steps to an Agent](https://koreai-content-gov.mintlify.site/agent-platform/tutorials/build-a-scripted-flow.md) - [Build Your First Agent](https://koreai-content-gov.mintlify.site/agent-platform/tutorials/build-your-first-agent.md) - [Multi-Agent and Knowledge](https://koreai-content-gov.mintlify.site/agent-platform/tutorials/multi-agent-and-knowledge.md) - [Safety, Testing and Publishing](https://koreai-content-gov.mintlify.site/agent-platform/tutorials/safety-testing-publishing.md) - [Business Solutions](https://koreai-content-gov.mintlify.site/ai-for-service/solutions-overview.md) ## OpenAPI Specs - [conversation](https://koreai-content-gov.mintlify.site/agent-platform/apis/conversation.json)