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Get started with Agent Platform by describing your business requirements to Arch, either through a conversation in Studio or from your development environment using MCP. Arch generates a working project that you can review, customize, test, and deploy.

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Ways to build on the platform

Agent Platform offers multiple ways to build a project. Here are two easy ways to build a project with Arch:

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Before you begin

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Build with Arch in Studio

Arch designs, builds, evaluates, and optimizes AI projects from your business requirements. Describe your requirements in natural language, or upload supporting documents, and Arch generates the project architecture and artifacts, such as agents, workflows, and prompts. Arch then runs an initial evaluation and provides a working foundation that you can customize and deploy.

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Create a project with Arch

Sign in to Agent Platform and, on the Projects page, select Start with Arch. Arch creates your project in three phases: Interview, Blueprint, and Build.
1

Interview

Describe the project you want to build.
  • Describe your requirements in natural language.
  • Upload a Standard Operating Procedure (SOP).
  • Upload design documents or reference documents.
Arch analyzes your input and asks follow-up questions until it has enough information to generate a complete project blueprint. Depending on your requirements, it may ask about your business processes, communication channels, integrations, and other implementation details.
You can upload an SOP, design document, or requirements specification instead of describing your project from scratch. Arch uses the uploaded content to generate more accurate project requirements.
ExampleSuppose you want to build a customer support agent for an online retailer. You might describe your requirements as:
Arch analyzes your request and interviews you to refine the requirements before generating the project blueprint. Arch may ask follow-up questions such as:Interview
2

Blueprint

After gathering your requirements, Arch generates a blueprint that represents the proposed project architecture.Review the blueprint and either accept it or request changes. Arch updates the blueprint based on your feedback until it accurately reflects your requirements.ExampleBased on the customer support requirements, Arch generates a blueprint containing a Customer Support Agent, an Order Management workflow, the required integrations, and relationships between the customer-facing and escalation agents.Blueprint
Spend time reviewing the blueprint before proceeding. Changes made at this stage are incorporated into the generated project, reducing the need for manual updates later.
3

Build

After you approve the blueprint, Arch assembles the generated artifacts into a working project scaffold and opens the project in Studio.Depending on your requirements, Arch generates the necessary project artifacts, which can include:
  • Agents
  • Workflows
  • Tools
  • Prompts
  • Knowledge configuration
ExampleFor the customer support project, Arch creates the customer support agent, the required workflows, prompts, tools, and knowledge configuration, and assembles them into a working project in Studio.Build

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Review the project setup

After Arch generates your project, it opens the project in Studio and displays the Project setup panel. Review the project status and resolve any issues with the help of Arch before customizing your project. Project setup panel The panel includes the following sections:

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Review the initial evaluation

Arch generates an evaluation suite and runs an initial evaluation of the project. The evaluation uses generated scenarios and personas to simulate conversations and identify potential issues.
  • Review the identified issues and recommendations.
  • Update your agents, workflows, prompts, or tools as needed.
  • Rerun the evaluation to verify the improvements.
  • Repeat this process until the project meets your quality requirements.
Example The initial evaluation may identify that the agent correctly answers product questions but doesn’t escalate high-value refund requests as specified. Update the workflow or prompts, then rerun the evaluation to verify the improvement.
For more information about evaluation suites and results, see Evaluations. For more information about iterative optimization, see Optimize with Arch AI.

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Customize your project

After reviewing the validation and evaluation results, customize the generated project to meet your business requirements. Depending on your project, you can:
  • Use Auto Tune to apply recommended improvements to your project.
  • Review and update the generated agents, workflows, tools, and prompts.
  • Replace placeholder or mock tools with production integrations.
  • Configure authentication and connection settings.
  • Configure knowledge sources and other project settings.
  • Test the project and verify that it meets your business requirements before deployment.
Depending on your project requirements, Arch may generate placeholder tools or sample configurations. Replace these with your production systems before deploying your project.

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Next steps

Learn how to customize and deploy your project:
  • Agents – Review and customize the generated agents.
  • Workflows – Modify the generated workflows and orchestration logic.
  • Tools – Configure production tools and integrations.
  • Knowledge – Configure and manage knowledge sources.
  • Evaluations – Run additional evaluations to validate project quality.
  • Optimize with Arch AI – Improve your project using recommendations based on evaluation results.
  • Deployment – Deploy your project to the target environment.

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Platform access and allowlist of IPs

The Agent Platform is available in multiple regions. The Platform sends requests to a fixed set of egress IP addresses. If your systems use IP restrictions, add the region-specific egress IPs below to your allowlist to permit Platform traffic.